FAQs

• You can expand your customer base beyond the current neighbourhood to the entire city
• You can now build your store brand name across the city
• Your business can now run 24 hours a day, 7 days a week – without changing your store timings.
• You can increase your business with lesser overhead costs as compared to opening a new store in another area.
• You can offer your customers the convenience of online shopping or home delivery.
• You can retain your existing customers who would otherwise have moved some of their purchase to other eCommerce portals

The App will is white labelled – which means it will have your name & logo

Once we receive your active item list along with complete data in an excel sheet, we can take your store live on the app in as little as 10 days.

Yes.

Your customers can download your app from Google Playstore or the iOS App Store

Your sales data & all transaction related date is hosted on the Amazon Cloud Server.

You & your team can access the admin panel through a website but website access for your customers can be developed by us at an additional cost.

We provide a web based control panel which you can access with your username & password. The admin panel gives you complete access & control to manage customer orders

Yes. Based on the roles you assign to your team members, you can decide who can access different parts of the control panel.

Yes, you have the option to communicate with them through banners on your app, using push notifications as well through sms notifications happens

We work with your POS software to integrate & sync data with the Rodeo App. This allows you to update data in your app. You can also manually export/import the data.

The connect is provided in between your POS & your app to sync the pricing, inventory order & sales data.

We will need you to get us the API from your POS vendor to integrate the data from the app.

No problem at all. We can integrate your app with your new POS, as long as they can provide us with an API.

We will integrate the app with your POS system which will allow you to upload or download any data or reports through your POS.

We have created a very simple feature that allows you to add new products using your admin panel. However, if you do face an issue, our customer support team is available to help you out.

A notification is sent to you when orders are received. You can also see the orders received status by shifting to admin view in the same mobile app.

Yes, they can see the total value of products they have ordered as well delivery charges, if any. They can opt for cash on delivery or card on delivery.

We have created a very simple feature that allows you to add new products using your admin panel. However, if you do face an issue, our customer support team is available to help you out.

Yes. Rodeo offers a service to create new product images or banner artworks. Please contact us for the rate card to avail this service along with the estimated timelines.

Yes, Rodeo’s onboarding process helps properly categorize & name your products. We also help create images & descriptions for all your products

There are different plans that you could choose from, depending on the scale your business. Reach out to us, to discuss in detail.

Our app has the provision to manage additional stores through a single app.

Rodeo complies with the data privacy laws of the country. Rodeo ensures the confidentiality of your data & has your best interest in mind.

We do not allow your data to be hosted on your own server. We work only with the best technology & are powered by Amazon Cloud Services & offer you complete data privacy as well as zero app downtime

No, we don’t charge customers as long as they have subscribed to our services. You get app upgrades with the latest features free of charge